First Buyer may submit to the Seller complaints about the Agreement.

Complaints should be submitted in electronic form by completing the form on the website www.crazybubble.pl or in writing to the address of the Seller. A properly made complaint should include at least:

a. name, surname, address, e-mail address of the Buyer,

b. date of concluding the Agreement, which is the basis for the complaint,

c. subject matter of the complaint, with indication of the Buyer's request,

d. all circumstances justifying the complaint,

e. warranty card, if issued

f. receipt or invoice confirming the purchase (photocopy is sufficient).

Third Seller may refuse to consider a complaint, if the data provided by the Buyer will not be sufficient to consider the complaint, including the determination of the Agreement to which the complaint relates or data enabling contact with the Buyer.

4th The complaint should be considered within 21 days of receipt by the Seller of a properly submitted complaint.

5th The Buyer will be informed of the complaint settlement by e-mail or post (registered letter).

Response to a complaint sent by the Seller to the Buyer by registered mail, and not received by the Buyer shall be treated as effectively delivered.